Shipping

Our terms of delivery

Shipping within 48 hours. DHL delivery time in Germany: 1-3 working days.

Free shipping from 29€ for all orders within Germany! Until then a flat rate of €2.95 applies.

For our Austrian neighbors, shipping is free from 50€. Before that, a parcel to Austria costs €4.95.

Shipping to Switzerland is free of charge from €100.
Otherwise a flat rate of €7.95 applies.

We only ship insured with DHL Paket and DHL Paket International.

 

Shipping costs at a glance

Germany: 2,95€.Kost-free from 29€.
Austria4,95€; from a total order value of 50€ the delivery takes place free of charge.
European Union (excl. Austria) and Switzerland: €7.95; from a total order value of 100€ the delivery will be free of charge.
Worldwide (excl. the EU): €9.95; free shipping from a minimum order value of €150.

Delivery times

We ship Monday through Friday.

Germany: 2-3 working days
Austria: 3-5 working days
Switzerland: 3-5 working days
All other countries: 5-10 working days

Our payment methods

The following payment methods are available in our store:
Credit card, PayPal Plus (purchase on account, direct debit) Apple Pay, Google Pay, Klarna (purchase on account and financing) and bank transfer. Amazon Pay is temporarily unavailable due to technical problems.

If you have any questions, you can reach us at any time at service@matcha-karu.de.