Matcha Bowl (Chawan) | Satoyama

GSPR Information for Our Tea Shop – Matcha Karu

Responsible Party:
858 Handels GmbH
, Humboldtstr. 6
, 70178 Stuttgart
, Germany

Phone: 0251-981157-2967
Email: service@matcha-karu.de

Managing Directors: Jan Fladung & Simon Raab

Product and Safety Information in Accordance with the GSPR

Our products are distributed in accordance with the requirements of the General Product Safety Regulation (GSPR). In doing so, we pay attention to the following aspects:

1. Product Safety:
   All tea varieties that we import, package, and distribute comply with applicable EU safety regulations. We conduct regular quality controls to ensure that our products are safe for the end consumer.

2. Traceability:
   We ensure the traceability of our teas through clear product labeling that includes information on:

   • Origin (country and region where the tea was grown)
   • Bottling date
   • Best-by date
   • Organic certification (DE-ÖKO-006)

3. Labeling Requirements:
   Our teas are sold in accordance with EU regulations for product labeling. The packaging contains all necessary information, including:

   • Product name
   • Ingredients
   • Country of origin
   • Allergens (if applicable)
   • Organic certification

4. Organic Certification:
   Our company is certified organic under DE-ÖKO-006. The certificate is available on our website.

5. Risk Management:
   Should any safety risks arise with our products, we have clear processes in place for rapid product recalls and consumer notifications. Please contact us using the contact information provided if you suspect a problem or have a complaint.

6. Consumer Information:
   We are always available to answer our customers’ questions regarding the safe use of our products. Our customer service can be reached through the channels listed above.