Matcha Schale (Chawan) | Satoyama

GSPR information for our tea store - Matcha Karu

Responsible:
858 Handels GmbH
Humboldtstr. 6
70178 Stuttgart
Germany

Phone: 0251-981157-2967
E-Mail: service@matcha-karu.de

Managing Director: Jan Fladung & Simon Raab

Product and safety information according to GSPR

Our products are manufactured in accordance with the requirements of the General Product Safety Regulation (GSPR) distributed. We pay attention to the following aspects:

1. Product safety:
   All teas that we import, bottle and distribute comply with the applicable EU safety regulations. We carry out regular quality checks to ensure that our products are safe for the end consumer.

2. Traceability:
   We ensure the traceability of our teas by clearly labeling the products with information on:

   • Origin (country and region of tea cultivation)
   • bottling date
   • Best before date
   • Organic certification (DE-ÖKO-006)

3. Labeling requirements:
   Our teas are sold in accordance with EU product labeling regulations. The packaging contains all the necessary information, including:

   • Product name
   • ingredients
   • Country of origin
   • Allergens (if applicable)
   • Organic certification

4. Organic certification:
   Our company is certified organic according to DE-ÖKO-006. The certificate is available on our website.

5. Risk management:
   Should any safety risks arise with our products, we have clear processes in place to quickly take them back and inform consumers. Please contact us if you suspect a problem or have a complaint using the contact details provided.

6. Consumer information:
   We are always available to answer our customers' questions about the safe use of our products. Our customer service can be reached via the above channels.